The issue was not reproducible on our end and we noticed that there are a lot of users reporting the same behavior through the Box support community forum so we think the issue is not our end." Nevertheless, they are investigating the issue and have asked for logs and screen recordings for different scenarios including Incognito mode and using a new Chrome/Google User. LastPass says: "We have tried to reproduce the issue on our end with 2 different box.com accounts one under emergency access and the other one on our own vault. I opened support cases with Box (2455545) and LastPass (5923010)īox says that they were able to reproduce the problem by "including multiple logins/profiles for the site " so they have closed the case.
Obviously (if you are using Box Sync) a better workaround is to simply move files in/out of the the Box Sync folder/directory on your computer, thereby eliminating the need to log into your account via a web interface. The Box web interface will not let go of my mother's email address for some reason. The problem is logging in from a browser. Bad idea.Īnyway, obviously the Box account with my email-as opposed to my mother's email-is quite accessible via the Box app there is nothing wrong with my account. Email is NOT secure so I'm potentially exposing sensitive information to the internet. Works great … except for that first step, emailing the document to myself. Navigate to the desired Box location/folder.Open the attached document and tap the Share icon.Email the document I want to add to my Box account to myself.
LASTPASS DELETE ALL UPDATE
UPDATE 1: My work around involves using the Box app on my iPhone: Very frustrating!Īnd, of course, I can't remember what I did to fix this problem last week! Ugh. But now, the next time I log in, it has my mother's email address stuck in its craw again. I figured out a way to fix this last week and logged into my account-yes, using LastPass no less. Still, the login screen won't let go of my mother's email address. No, I don't have any passwords stored in my browser, Chrome.
LASTPASS DELETE ALL PASSWORD
If I overlay my mother's password with my password, the login screen says, "Invalid Login Credentials" Not You?" and has pre-filled my mother's password. After typing in my email address and clicking "Next" the login screen still says, "Signing in as. I have this problem whether I use LastPass to fill in the email address or use my keyboard to type in my email address. When I click on "Not You" I enter my email address and get the same result after clicking "Next" I enter my email address but when I click "Next" the next page says, "Signing in as.
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